Privacy Policy
This privacy notice for The Barefoot Healers (‘we’, ‘us’, or ‘our’) describes how and why we might collect, store, use, and share (‘process’) your information when you use our services (‘Services’), such as when you:
- Visit our website at thebarefoothealers.com, or any website of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at office@thebarefoothealers.com.
Summary of Key Points
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using the table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal information provided by you. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- names
- phone numbers
- email addresses
- mailing addresses
- usernames
- passwords
- contact preferences
- billing addresses
- contact or authentication data
Sensitive information. We do not process sensitive information.
Payment data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may review Stripe’s privacy notice at stripe.com/privacy for details on how they process your information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
- Log and usage data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. This may include your IP address, device information, browser type, settings, and information about your activity in the Services, as well as device event information such as system activity and error reports.
- Device data. Information about your computer, phone, tablet, or other device you use to access the Services, which may include your IP address, device and application identification numbers, location, browser type, hardware model, Internet service provider or mobile carrier, operating system, and system configuration information.
- Location data. Information about your device’s location, which can be either precise or imprecise. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
How Do We Process Your Information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts, so you can create and log in to your account and keep it in working order.
- To deliver and facilitate delivery of services requested by you.
- To respond to user inquiries and offer support and solve any potential issues with a requested service.
- To send administrative information, such as details about our products and services, changes to our terms and policies, and other similar information.
- To fulfil and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications, in accordance with your marketing preferences. You can opt out at any time.
- To deliver targeted advertising and display personalised content tailored to your interests and location.
- To protect our Services, including fraud monitoring and prevention.
- To identify usage trends so we can understand how the Services are used and improve them.
- To determine the effectiveness of our marketing and promotional campaigns.
- To save or protect an individual’s vital interest, such as to prevent harm.
What Legal Bases Do We Rely On to Process Your Information?
If you are located in the EU or UK, the General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following legal bases:
- Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of a contract. We may process your personal information when necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract.
- Legitimate interests. We may process your information when reasonably necessary to achieve our legitimate business interests where those interests do not outweigh your rights and freedoms, for example to support marketing, develop relevant advertising, analyse Service usage, and prevent fraud.
- Legal obligations. We may process your information where necessary for compliance with our legal obligations.
- Vital interests. We may process your information where necessary to protect your vital interests or those of a third party.
If you are located in Canada, we may process your information if you have given us express consent, or where your permission can be inferred (implied consent). You can withdraw your consent at any time. In some exceptional cases we may be legally permitted under applicable law to process your information without your consent, for example for fraud detection and prevention, where collection is clearly in the interests of an individual and consent cannot be obtained in a timely way, or where disclosure is required to comply with a subpoena, warrant, or court order.
When and With Whom Do We Share Your Personal Information?
We may need to share your personal information in the following situations:
- Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (for example, Google Maps API, Places API).
Do We Use Cookies and Other Tracking Technologies?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies, and how you can refuse certain cookies, is set out in our Cookie Policy.
How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than three (3) months past the start of the idle period of the user’s account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Do We Collect Information From Minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at office@thebarefoothealers.com.
What Are Your Privacy Rights?
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section ‘How can you contact us about this notice?’ below.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or the UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided below or by updating your preferences. This will not affect the lawfulness of the processing before its withdrawal, nor will it affect processing conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing communications. You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails we send, or by contacting us. You will then be removed from the marketing lists. However, we may still communicate with you, for example to send service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account information
If you would at any time like to review or change the information in your account, or terminate your account, you can log in to your account settings and update your user account, or contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and comply with applicable legal requirements.
Cookies and similar technologies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at office@thebarefoothealers.com.
Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
Do United States Residents Have Specific Privacy Rights?
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | No |
| B. Personal information (California Customer Records statute) | Name, contact information, education, employment, employment history, and financial information | No |
| C. Protected classification characteristics | Gender and date of birth | No |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | No |
| E. Biometric information | Fingerprints and voiceprints | No |
| F. Internet or other network activity | Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements | No |
| G. Geolocation data | Device location | No |
| H. Audio, electronic, visual, or similar information | Images and audio, video, or call recordings created in connection with our business activities | No |
| I. Professional or employment information | Business contact details, job title, work history, and professional qualifications if you apply for a job with us | No |
| J. Education information | Student records and directory information | No |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information to create a profile or summary about preferences and characteristics | No |
| L. Sensitive personal information | No |
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of receiving help through our customer support channels, participation in customer surveys or contests, and facilitation in the delivery of our Services and to respond to your inquiries.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
California residents
California Civil Code Section 1798.83, also known as the ‘Shine The Light’ law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (for example, backups).
CCPA privacy notice
This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the right to request deletion of your data, the right to be informed about the information we collect and how it is used, the right to non-discrimination for exercising your privacy rights, and the right to limit the use and disclosure of sensitive personal information. We do not process consumers’ sensitive personal information.
Upon receiving your request, we will need to verify your identity to determine that you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request, and we will delete such additionally provided information as soon as we finish verifying you. You may also designate an authorised agent to make a request under the CCPA on your behalf, and you may request to opt out from any future selling or sharing of your personal information to third parties.
To exercise these rights, you can contact us by email at office@thebarefoothealers.com, or by referring to the contact details at the bottom of this document.
Do Other Regions Have Specific Privacy Rights?
Australia and New Zealand
We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020. This privacy notice satisfies the notice requirements defined in both Privacy Acts, in particular what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information. At any time, you have the right to request access to or correction of your personal information by contacting us using the contact details below. If you believe we are unlawfully processing your personal information, you have the right to submit a complaint to the Office of the Australian Information Commissioner or the Office of the New Zealand Privacy Commissioner.
Republic of South Africa
At any time, you have the right to request access to or correction of your personal information by contacting us using the contact details below. If you are unsatisfied with the manner in which we address any complaint regarding our processing of personal information, you can contact the office of the regulator, the Information Regulator (South Africa). General enquiries: enquiries@inforegulator.org.za. Complaints: PAIAComplaints@inforegulator.org.za and POPIAComplaints@inforegulator.org.za.
Do We Make Updates to This Notice?
We may update this privacy notice from time to time. The updated version will be indicated by an updated ‘Last updated’ date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at office@thebarefoothealers.com or contact us by post at:
Espaço Zen, Tv. Infante Dom Henrique nº 3D
2500-269 Caldas da Rainha
Portugal
How Can You Review, Update, or Delete the Data We Collect From You?
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at office@thebarefoothealers.com and we will respond in accordance with applicable data protection laws.
